Buying from 1688 is just the start, and as your alibaba china wholesale, DHS sticks with you long after the sale. Our after-sales support includes handling returns, exchanges, and any supplier issues, ensuring your satisfaction. Our dedicated team responds to queries in under 4 hours, keeping your business running smoothly. With DHS, you’re never left in the lurch.
Our 89% client renewal rate proves we’re in it for the long haul. Whether you need help with a defective product or guidance on future orders, DHS is your partner. We also offer insights to optimize your product line, helping you stay ahead of the competition. Choose DHS as your alibaba china wholesale for support that goes beyond the transaction.
Want your products to stand out? As your alibaba china wholesale, DHS makes customization a breeze. From branded packaging to tailored product designs, we work with suppliers to bring your vision to life. Our team ensures every detail meets your specifications, with sample approvals before mass production to guarantee perfection.
Customization isn’t just about looks—it’s about market fit. DHS’s expertise across 100+ product categories means we can tailor solutions for any industry. With our 99.3% quality pass rate, your custom products will shine. Choose DHS as your alibaba china wholesale to create products that make your brand unforgettable.
Q: Can a 1688 purchasing agent help me find niche or custom products?
A: Yes, agents specialize in sourcing niche and custom products across 100+ categories, such as eco-friendly packaging or specialized electronics. They collaborate with suppliers to develop prototypes, validate designs, and ensure products align with your brand’s vision before mass production.
Q: What shipping options are available through a 1688 purchasing agent?
A: Agents offer flexible shipping methods: international express (3-5 days for <500kg), air freight (5-7 days), and sea freight (14-30 days for LCL/FCL). They optimize routes and consolidate shipments to reduce costs, achieving a 96.8% on-time delivery rate.
Q: What payment methods do 1688 purchasing agents support?
A: Agents offer secure payment options like escrow services, letters of credit, or bank transfers, protecting your funds until goods are received. They handle all transactions with suppliers, ensuring transparency and security.
Q: How quickly can a 1688 purchasing agent respond to my inquiries?
A: Agents prioritize fast communication, with an average response time of under 4 hours for order issues. Their global teams operate across time zones, ensuring prompt support for urgent needs or ongoing projects.
As a sustainable brand, finding reliable packaging suppliers was tough—until we met DHS. Their sourcing expertise is unmatched.
From product sourcing to logistics, DHS exceeded our expectations. Our resistance bands and yoga gear arrived on time and with excellent packaging.
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Add: Building B, No.2, He Er Er Road, Dawangshan Community, Shajing Street, Bao'an District, Shenzhen, China
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