Logistics can be a logistical nightmare, but as your 1688 purchase agent, DHS turns it into a dream. We handle everything from factory pickup to door-to-door delivery, offering flexible shipping options like international express (3-5 days), air freight (5-7 days), or sea freight (14-30 days). Our partnerships with top shipping companies ensure competitive rates and reliable service, with a 96.8% on-time delivery rate.
We don’t just ship—we streamline. DHS manages customs clearance, documentation, and real-time tracking, so you always know where your goods are. Need warehousing? We’ve got that too. With DHS, logistics isn’t a hurdle; it’s a competitive advantage. Trust us to deliver your 1688 products efficiently, so you can focus on selling.
Communication is the glue that holds sourcing together, and as your 1688 purchase agent, DHS makes it stick. Our bilingual team handles all supplier interactions, translating and summarizing key details to keep you informed. No more guessing what suppliers mean—we make it clear.
With real-time updates and a response time of under 4 hours, DHS ensures you’re always in the loop. Our transparent communication builds trust, making your 1688 sourcing experience smooth and stress-free. Let DHS be your 1688 purchase agent and enjoy communication that’s as clear as day.
Q: How experienced are 1688 purchasing agents in handling international orders?
A: Most 1688 purchasing agents have over a decade of experience, serving thousands of global clients, including 70% e-commerce businesses. They’ve built networks with over 3,000 verified factories and maintain a 96.8% on-time delivery rate, ensuring smooth international transactions for products ranging from electronics to apparel.
Q: What happens if I receive defective products from 1688?
A: In rare cases of defects (0.7% return rate vs. industry’s 5.2%), agents coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, ensuring minimal disruption to your business.
Q: Do 1688 purchasing agents provide tracking for shipments?
A: Yes, agents supply tracking numbers for all shipments, allowing real-time monitoring via online platforms. Their logistics teams provide updates and respond to inquiries within 4 hours, keeping you informed throughout the process.
Q: Can a 1688 purchasing agent protect my intellectual property?
A: Agents safeguard your IP by using NDAs, secure communication channels, and vetted suppliers. They conduct due diligence to ensure suppliers respect your designs and provide legal support if issues arise.
Sourcing BPA-free baby bottles and feeding sets was easy with DHS. Their supplier audits gave us total peace of mind.
From product sourcing to logistics, DHS exceeded our expectations. Our resistance bands and yoga gear arrived on time and with excellent packaging.
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Call Us: +86 193 7668 8822
Email: [email protected]
Add: Building B, No.2, He Er Er Road, Dawangshan Community, Shajing Street, Bao'an District, Shenzhen, China
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